Return & Refund Policy

At The Pretty Brand Studio, all of our products are digital downloads. Because of the nature of digital goods, all sales are final and we do not accept returns, exchanges, or issue refunds once a purchase is completed.

We recommend reading the product descriptions carefully before making a purchase to ensure the item fits your needs. If you have any questions about a product before buying, please feel free to contact us at info@theprettybrandstudio.com we’re happy to help!

---

Order Issues

If you experience any issues with your order, such as trouble accessing your files or receiving the wrong item, please contact us within 7 days of purchase at info@theprettybrandstudio.com with your order number, and we’ll make sure you get the correct files promptly.

---

Unauthorized Purchases

If you believe your payment method was used without authorization, please contact your payment provider immediately. We take unauthorized purchases seriously and will cooperate with the appropriate authorities.

 

✨ Refund Policy / Happiness Guarantee

At The Pretty Brand Studio, we want you to feel 100% confident and obsessed with your purchase. 💖

Since our products are digital downloads, all sales are final and non-refundable. But don’t worry — we’ve got you covered with our Happiness Guarantee:

👉 If you’re not in love with your templates, reach out within 48 hours of purchase and we’ll work with you to make it right until you are. ✨

We believe every beauty boss deserves branding that makes her feel proud, polished, and ready to attract dream clients. 💅

If you have any questions, just contact us at info@theprettybrandstudio.com — we’re always happy to help!

---

By purchasing from The Pretty Brand Studio, you agree to this Return & Refund Policy.